Training Log In

Enter your Product Key, and then click the Log In button.

Don't have a Product Key?

When you purchased, you received an "instructions" e-mail. See the "Activate Your Purchase to Get Your Product Key" section.
If you work for an organization, please ask your supervisor for your product key.

Test Your Computer or Device

The best way to test if your computer or device functions with our programs is to view our publicly available CARES® Dementia Basics™ demo. Go to www.hcinteractive.com/BasicsDemo.
Click through the screens to make sure you can hear audio and view videos.

Program Requirements

Computers/Devices: You can use desktop computers, laptop computers, tablets, and smart phones to access our programs. Your time will be automatically tracked even if you access from multiple devices.
Browsers: We support up-to-date versions of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. We do not recommend using Internet Explorer as it is no longer supported by Microsoft.
Operating Systems: We support Windows 8 or higher, macOS 10.11 or higher, Android OS 4.4 or higher, and iOS 9 or higher.
JavaScript: JavaScript must be enabled for HCI online training programs to track correctly. To check if JavaScript is enabled on your computer or device, visit www.Enable-JavaScript.com.

Enabling Auto-play with Mozilla Firefox

If you are using the Firefox browser and wish to have audio within the program auto-play, click YES on the "Enable Auto-play" pop-up that appears on the left side of the URL address bar.

Technical Support